Training and Service
It goes without saying, but even if we make the best coffee in the world, you can ruin our reputation in minutes by serving just one bad cup of coffee. That's why we have a complete programme of service and training to ensure that every coffee that you serve does justice to our award-winning handroasted coffee beans.
The foundation of our education programme gives our customers the artistry, skills and experience they need to be a barista. We run training days here at The Roastery, and at customer venues, with the sole aim of giving you the expertise needed to make a consistently perfect specialty coffee. With today’s fully automatic machines, this is less of a black art then it used to be: some machines can make a picture-perfect cappuccino at the push of a button. However, the tips and tricks you learn with us will keep your customers coming back for more. We can even teach you how to finish off your specialty coffee with latte art – the ultimate in coffee credibility.
Finally, we never forget that the heart of any coffee business is the espresso machine. We have fostered relationships with Europe’s leading manufacturers to create a range of machines that meets the needs of any customer – from simple pour-over machines to fully-automatic bean to cup workstations. More importantly, we run a maintenance and service programme that keeps each machine working perfectly with minimal interruption to your business.
Java Republic offers a suite of training programmes to turn you or your employees into fully-fledged coffee experts:
Barista Training: The basics, perfected: keeping your beans fresh; how to work and clean your equipment; and how to time and texture a perfect coffee
Macchinesti Training: Refine your knowledge of grinding, tamping, extraction times and dosing skills; master your flow procedures and milk texturing technique. Click here to read some more about the coffee basics in Gerry's coffee corner! Also, learn more about how milk affects your coffee.
Latte Art: Create the 'wow' factor using advanced texturing techniques with milk that is wet, glossy and absolutely shines with perfection! Art for the ultimate cup of coffee!